beamauto.ch is name of Beam Global Services GmbH, which is a limited company registered in Richtiarkade 1, 8304 Wallisellen

These terms & conditions, together with our privacy notice and cookie statement, constitute our agreement with you, for the services we provide in arranging for the supply of car hire. For the avoidance of doubt, ‘you’ refers to the main driver, the person paying for the rental and/or the person making the booking. Please note, although ‘you’ may refer to more than one person, we contract with all parties, but we will only be able to speak to the main driver in respect of a confirmed booking. Together, these are referred to as ‘our terms’. These terms shall apply to all contracts for the provision of our services to the exclusion of all other terms & conditions. No conduct by beamauto.ch shall be deemed to constitute acceptance of any other terms. Acceptance of the services or signature on any agreement shall be deemed conclusive evidence of your acceptance of these terms. We may change the terms from time to time and you are advised to check the website to consider any changes to the terms which apply to you.

These terms apply to any booking that you make with us on or through this website, so you should make sure that you are aware of their contents. 

Your booking on this website is conditional on you accepting our terms. If you do not agree with any part of them, you must not proceed with your booking. By confirming that you wish to book a car through this website you,, indicate that you have read and understood and accept our terms. If there is any part that you do not fully understand, or if you have a query about the car hire or any other product, please Contact us.

Confirming your booking and taking payment
In most cases, we will confirm your booking immediately using the email address provided when the booking is made. Sometimes, we need to wait to confirm that a car is available. 

Until your car is confirmed, you can ‘void’ the payment at any time. Just hit ‘Manage booking’ at the top of our site, enter the email address provided when making the booking and reservation number, then hit ‘Cancel Booking’. We will unblock the money on your card.

When you book a car or other product on our site, we will email you to confirm its availability within 48 hours of booking (or, if earlier, at least 24 hours before your pick-up time). We will then send you a booking confirmation.

You will not have a contract until we have confirmed your booking and taken the payment. We will send all correspondence to the address provided when making the booking.

Accuracy of Information
Although we strive to ensure the accuracy of the information on this website, neither we nor our affiliates, suppliers or agents can be held responsible by you for the accuracy of such information. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all information provided on this website.

We will not be held responsible for anyone driving under the influence of alcohol/drugs, causing wilful damage, driving off-road or driving without due care and attention. You, will accept full responsibility in respect of such claims. This list is not exhaustive.

What is included / excluded in the price?
Please read the specific terms & conditions relating to your car hire, which you will see during the booking process.

Fuel & Deposits at the Car Hire Counter
You have to return the car with the same amount of fuel it had in the tank at pick-up. 

 

Minimum / Maximum Age Limitations
The minimum hiring age is 19 years. 

Additional Drivers 
No fees are added for additional drivers.

Daily Rate Calculations / Periods of Hire / Period of Hire Extensions/ Late Drop-off
The price of your car hire will be confirmed at time of booking and calculated on the basis of 24-hour units.

Late Pick-ups / Early Drop-offs 
Your rental starts and finishes according to the pick-up and drop-off dates and times detailed on your booking. Unfortunately, we are unable to provide refunds for unused time if a car is picked up late or dropped off early. If you are unable to pick the car up at the agreed time and date, it is essential you contact us as soon as possible. If you do not, there is no guarantee that the car will still be available – and you will not be entitled to any refund.

One-Way Rentals
One-way rentals must be confirmed in advance and may be subject to one-way fees.

Child Seats & Special Requests 
Child seats, roof racks (not available on some cars) and other ‘extra’ items are available on request in most locations, although they cannot be guaranteed. There is usually a fee payable. 

Deliveries & Collections 
You may deliver your car to / collect it from a specified address. If so, there may be a fee for this service.  We will advise you whether a fee will apply when you confirm your pick-up / drop-off times, along with the full address details, in your booking request. 

Driving Areas 
Restrictions may be applicable when taking the hire car to a different country/state/island; our Contact Centre must therefore be advised at the time of booking whether you intend to do this. Additional documentation may be required and local charges may apply for travel to certain countries. 

 

Cancellations and Amendments

We go above and beyond our legal obligations. Even though local laws don’t require us to offer specific cancellation rights, we guarantee that we will honour our refunds policy if you cancel your booking.

The following ‘Cancellation and Amendments’ terms apply to all bookings apart from:

  • Bookings that are labelled ‘non-refundable’ (you cannot amend a non-refundable booking, and you won’t receive a refund if you cancel it).

Cancellations 

If you cancel:

  • MORE THAN 48 hours before your rental is due to start, you’ll receive a full refund (if you paid a booking deposit when you booked the car, you won’t get the deposit back).
  • LESS THAN 48 hours before, or while you’re at the rental counter, we’ll refund what you paid minus the cost of 3 days of your rental – so there won’t be any refund if your car was booked for 3 days or less.
  • AFTER your rental is due to start (or you just don’t turn up) you’ll receive no refund

The counter staff may refuse you the car if (for example): 

  • You don’t arrive on time
  • You are not eligible to rent the car
  • You don’t have the documentation you need
  • The main driver doesn’t have a credit card in their own name, with enough available funds for the car’s security deposit.

 

Amendments (changes to your booking) 

You can make changes to your booking anytime before you’re due to pick the car up.

 

If We Make Changes to Your Booking 
Occasionally it may be necessary for changes to be made to your booking (after acceptance).In all such cases we will advise you  as soon as reasonably possible before pick-up and, if the proposed changes are unacceptable, you will be offered a full refund. However, in such circumstances, we shall have no additional liability in respect of any direct or indirect losses you may suffer as a result of such changes.

 

Driving Licence 
Every driver must have a full, valid driving licence they have held for at least 1 year. Expired or provisional licences will not be accepted.

 

Important Information Regarding Exchange Rates
Due to the fluctuation of exchange rates, please be aware that the amount charged to your credit card may differ from the price we quote when you agree to pay for a product or service. The difference (if any) will depend on changes to exchange rates during the period between the moment you book and the moment the charge is reflected in your credit card statement. Similarly, should we refund any money to your account, we will refund the exact amount initially charged – and will not be responsible for any fluctuations in exchange rates that lead to you receiving a larger or smaller refund than expected.

Car Capacity & Car Class 
All cars are insured for a maximum number of passengers. We cannot accept liability for the car being unsuitable for all passengers and luggage. 

 

Provision of Cars 
We reserve the right to refuse a car to any person who is considered unfit to drive or does not meet eligibility requirements. We will not be liable for the completion of travel arrangements, nor for any refund, compensation or any other costs you may have to pay in such a case.

Complaints 
If you are dissatisfied with your rental, please report this to us as soon as feasible, but at least within 3 months of dropping the car off. It is difficult for us to assess any claim regarding your rental if this action is not taken at the time of drop off.  

 

Mechanical Difficulties / Accidents
In the case of breakdown or mechanical difficulties, you must call us immediately. If you are involved in an accident, the local police and beamauto.ch must be contacted. Keep copies of all relevant documentation you are asked to complete. This may be needed if you wish to make a claim.

Your hire of any car is subject to the terms & conditions of car hire imposed by the car hire company and to the corresponding laws of the country and/or state in which the rental takes place. You  will therefore be subject both to our terms and to those of the car hire company. We accept no responsibility for and shall not be liable in respect of any loss, damage, alterations, delays or changes arising from civil strife, industrial disputes including air traffic control disputes, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions, unavoidable technical problems with transport, closure or congestion of airports or ferry ports, cancellation of scheduled flights or financial failure of airlines.

Terms of Your Contract 
However you choose to book, it is important to understand how and when a contract is formed. The technical steps required for a contract to be formed are as follows. When we quote prices over the telephone or place our services on our website, we are inviting you to make an offer for their purchase. You do not make this offer until you do so verbally or by clicking ‘Book Now’ on our ‘Payment Details’ page.

You will have made us an offer to purchase the services once you have either done so verbally or clicked ‘Book Now’. We will have accepted this offer once we have both received the necessary payment and made your voucher / eVoucher available to you. 

We shall not be liable ourselves or vicariously through the car hire companies for either any failure to perform or any delay in performing any of our obligations under or pursuant to this booking, voucher / eVoucher, rental or terms & conditions, if and in so far as performance is delayed, hindered or prevented by force majeure, which expression shall mean any event beyond the reasonable control of the party in question. In the event that the force majeure persists for more than 14 consecutive days, we may terminate and withdraw this booking by giving 14 days’ notice to your original billing address and refunding all amounts paid prior to the force majeure event.

We have the right to cancel a booking upon limited or immediate notice. In all circumstances we will use our reasonable endeavours to arrange for the supply of an alternative car, but at periods of high demand it may not be possible. Where a customer has made a fully pre-paid booking and we notify the customer up to 48 hours before pick-up, the customer will receive a return of all monies already paid. In the unlikely circumstance we provide a fully pre-paid customer with notice of cancellation within 48 hours of pick-up, we will provide a full refund of all monies paid and cover other foreseeable losses incurred by the customer as a consequence of us breaking the agreement. Where a customer has made a deposit booking and we notify the customer up to 7 days before pick-up, the customer will receive a return of all monies already paid. Where we provide a deposit customer with notice of cancellation within 7 days of pick-up, we will provide a full refund of all monies paid and cover other foreseeable losses incurred by the customer as a consequence of us breaking the agreement.

Making Bookings and Purchasing or Requesting Products or Services
If you wish to make bookings or to purchase or request products or services described on this website, we (or our business partners) may ask you to supply certain data applicable to your booking or purchase – including, without limitation, credit card information and other personally identifiable data about you. You understand that any such data will be treated by us in the manner described in our privacy notice. You agree that all data that you provide for this purpose will be accurate, current and complete. You agree to pay all charges incurred by you or any users of your account, credit card or other payment mechanism at the rate(s) or price(s) in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases.

Verification of submitted data may be required prior to our acceptance of any booking, purchase or order. Except as otherwise required by law or as otherwise expressly stated by us, price, rate and availability of products or services are subject to change without notice. You acknowledge that bookings, purchases and services are subject to additional terms & conditions imposed by us or by the car hire company which supplies your car.

Website Conditions of Use
It is prohibited for anyone to use any device or software program to directly or indirectly interface, or attempt to interface, with this website to retrieve content and/or any other data, including prices. It is also prohibited to interfere, or attempt to interfere, with the normal working of this website; any activity that we consider places undue load or stress on our systems will be terminated. We constantly monitor everyone accessing our website, and the activities of any automated systems or persons conducting an unreasonable amount of searches, with the aim of accessing information and/or prices, will be terminated and those systems/persons blocked from our websites. Your use of the website indicates your agreement to be bound by these Conditions of Use.

Data Protection 
Your privacy is important to us. By using this site you accept the terms of our privacy notice.

Use of Cookies and Other Tracking Technologies
We may use cookies and other technologies to facilitate and track your use of services offered on this website and in connection with our email communications. For more information on this, please see our privacy notice.

Customer Reviews
Completed reviews may be uploaded onto our website for the sole purpose of informing customers of your opinion of the service and quality of the car hire company, and used partially or in their entirety by beamauto.ch on our platforms, social media platforms, newsletters, special promotions, mobile applications or other channels owned, hosted, used or controlled by beamauto.ch. By submitting a review, you are consenting to the above use of your review. We reserve the right to adjust, refuse or remove reviews at our sole discretion.